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						<b>Technical Support</b><br/>
						Technical Support and Customer Service includes troubleshooting product/system 
						functional operations concerning Adtec equipment, embedded systems and single 
						device issues; Service Order generation, processing and tracking; warranty claim 
						processing; and on-site system evaluation and maintenance. Technical Support plans
						do not include customer training programs. Programs incorporating customer training
						are defined in the Training Services Policy. Customer Service technicians provide
						limited instruction during a support call/email/fax in order to facilitate checking
						for proper equipment operation<br/>
						Adtec Digital offers telephone, email and fax support, warranty and service related 
						inquiries during normal business hours (9:00AM to 5:00PM Central Standard Time CST, 
						Monday - Friday )EXCEPT HOLIDAYS Support requests can also be submitted on-line.
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						<b>Contact Information</b><br/>
						<b>Telephone:</b> 615.256.6619<br/>
						<b>Email:</b> support@adtecinc.om<br/>
						<b>Website: </b>www.adtecinc.com/supportrequest/
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							<b>Release Notes:</b>  <a style="color:black;" href="/release_notes_dta.html"> View >> </a>
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